Refund and Returns Policy – StyleMints

Last Updated: August 30, 2026

At StyleMints, we want our customers to have a smooth and satisfactory shopping experience. This Refund and Returns Policy explains the conditions under which products purchased through stylemints.store may be returned or refunded.

1. Return Eligibility

Products may be eligible for return if they meet the following conditions:

  • The return request is raised within 7 days of delivery.
  • The product is unused and unworn.
  • The product is in its original condition.
  • Original tags, labels, packaging, and accessories are intact, where applicable.
  • The product has not been washed, altered, damaged, or otherwise used.
  • Proof of purchase or order details are provided when requested.

Certain products may be non-returnable due to their nature or hygiene considerations. Any applicable product-specific return conditions will be mentioned on the relevant product page.

2. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as possible after delivery.

Please provide:

  • Order number
  • Product details
  • Description of the issue
  • Clear photographs of the product
  • Photographs of the packaging, if applicable

After reviewing the issue, we may offer an appropriate resolution, which may include a replacement, return, refund, or another suitable solution depending on the circumstances.

3. Size-Related Returns

Customers are advised to carefully review the size chart and product measurements before placing an order.

If a size-related return is permitted for the particular product, the request will be subject to the applicable return conditions and product availability.

A size-related return may not be accepted if the product has been worn, washed, altered, damaged, or does not meet the return conditions.

4. Products Not Eligible for Return

A return may be refused if the product:

  • Has been worn or used
  • Has been washed
  • Has been altered or modified
  • Is damaged after delivery due to customer handling
  • Is missing original tags or packaging where required
  • Shows signs of misuse
  • Is returned after the applicable return period
  • Does not satisfy the applicable product-specific return conditions

5. How to Request a Return

To request a return, please contact us using the information provided below.

Subject: Return Request – [Order Number]

Please include:

  • Customer name
  • Order number
  • Registered email address
  • Phone number
  • Product name
  • Reason for return
  • Supporting photographs, where applicable

Our team will review the request and provide further instructions regarding the return process.

6. Return Shipping

Depending on the reason for the return, return shipping arrangements may vary.

For products that are damaged, defective, or incorrectly delivered due to an error on our part, we may provide an appropriate return solution.

For other eligible returns, return shipping charges may be applicable depending on the circumstances and the applicable return terms.

7. Refunds

Once the returned product is received and inspected, we will determine whether it meets the applicable refund conditions.

If the refund is approved, the applicable amount will be processed through the original payment method or another appropriate method.

The time required for the refund to appear in your bank account, card, UPI account, or other payment method may depend on the payment gateway, bank, card issuer, UPI provider, or financial institution.

8. Refund Amount

The refund amount may depend on:

  • Product eligibility
  • Reason for return
  • Applicable shipping charges
  • Discounts or promotional offers
  • Other applicable terms of the order

Any applicable non-refundable charges will be communicated where relevant.

9. Cancellation Before Dispatch

Customers may request cancellation of an order before it has been dispatched.

Once an order has been shipped, cancellation may no longer be possible. In such cases, the customer may need to follow the applicable return procedure after delivery.

10. Refund for Cancelled Orders

If an eligible prepaid order is successfully cancelled before dispatch, the applicable refund will generally be processed to the original payment method.

The actual credit time depends on the relevant payment gateway and financial institution.

11. Failed or Unsuccessful Payments

If your payment has been deducted but the order was not successfully confirmed, the transaction may be automatically reversed by the payment gateway or financial institution.

If the amount is not reversed within the expected processing period, please contact us with your transaction details so that we can assist you.

12. Exchange

Product exchange is subject to availability and the applicable product-specific terms.

Where exchange is available, the product must satisfy the same applicable condition requirements for returns.

If the requested replacement size, color, or product is unavailable, an alternative resolution may be offered where applicable.

13. Promotional and Discounted Products

Products purchased using discounts, promotional offers, coupons, or special campaigns may be subject to additional return or refund conditions.

The applicable terms may be communicated with the relevant offer or product.

14. Return Inspection

All returned products may be inspected before a return, replacement, or refund is approved.

If the returned product does not meet the applicable return conditions, the return request may be rejected.

15. Contact Us

For any questions regarding returns, refunds, cancellations, exchanges, or damaged products, please contact us:

StyleMints
Owner: Sunil Kumar

Email: sunilkumarmandal.9999000@gmail.com
Phone: +91 8409611853

Website: stylemints.store

Business Address:
Ward No-10, Durgapur, Durgapur, Raghopur, Durgapur,
Supaul, Bihar – 852111, India

We recommend keeping your order details and proof of purchase available when contacting our support team.